Quality Policy

The Quality Management System implemented by VIATA meets the requirements specified in the NP EN ISO 9001:2015 Standard for the activity of Design, Commercialization, Implementation and Technical Assistance of Integrated Solutions in the area of information systems and technologies.

To ensure the implementation and continuous improvement of the Quality Management System (QMS), VIATA defends, encourages and reinforces the following intentions:

Provide the Customer with high quality service and product solutions, meeting their specific needs, and support them with effective and qualified pre and post sales assistance;
To promote the motivation and participation of all employees of the company, stimulating the capacity for initiative, teamwork, professional training and high technical and human competence;
Continuously improve processes and services as a fundamental instrument for increasing efficiency, increasing competitiveness and customer loyalty. To do this, involve and motivate the collaboration of the entire team to always achieve continuous improvement;
Invest in the creation and strengthening of partnerships, continuing to present technologically advanced solutions to the market;

Minimize the environmental impacts resulting from the activity and the rational use of natural resources through appropriate internal environmental management practices;
Ensure compliance with applicable requirements, including legal, regulatory and normative ones;
Audit the system annually to ensure the correct implementation of improvements and commitments made by the Board;
Annually review and improve the correct functioning of the Quality Management System.

Quality Policy

SUPORTE TÉCNICO