The IT Technical Assistance Service (ATF) guarantees support in the maintenance and continuous and permanent improvement of your IT equipment.
This way you free yourself from worries and problem solving, allowing you to dedicate yourself entirely to the focus of your business.
The ATF Service covers the entire IT area, including new IT projects. We guarantee permanent support in accordance with the required level, with duly accredited and certified technical teams. With a fixed monthly price, annual Service Units are available to be used for any technical service.
In short, we are your IT department!
RELEASE OF HUMAN RESOURCES
RESPONSE TIME MANAGEMENT
FIXED MONTHLY AMOUNT
ELIMINATION OF UNEXPECTED COSTS
FLEXIBILITY DUE TO BUSINESS INCREASE/DECREASE
With our IT Technical Assistance service, you can count on:
Remote Helpdesk Support
Equipment maintenance and repair
Backstage installation and organization
Network administration and management
Network structuring
Migrations and other projects
Above all, you can count on a team available to help your business grow without failures or unplanned downtime.
Remote Technical Support is intended for contract customers.
To place the request, download the MSP console and run it. After filling out the form, please wait for your request to be accepted by one of our technicians.